Internal Identity Note:
How Shelter Outline Uses Its Two Voices

1. “The Network” Official, Institutional, Public‑Facing
Use The Network for anything that represents the structured, scalable, city‑ready side of your work.
This includes:
- catalog pages
- policy models
- donor briefings
- press releases
- city‑facing documents
- formal statements
- operational frameworks
Tone: professional, structured, system‑level.
Purpose: show the model, the infrastructure, the solution.
2. “S.O.N.”, Stories, Street Sentinel, Ground‑Level Voice
Use S.O.N. (Shelter Outline Network) for narrative work rooted in lived experience.
This includes:
- Street Sentinel posts
- commentary
- personal stories
- movement messaging
- on‑the‑ground observations
- reflective pieces
Tone: human, grounded, real.
Purpose: tell the truth from the street, build connection, show what the system feels like.
